Privacy Policy

Last Revised:

January 1st, 2019

This Privacy Policy (“Policy”) applies to https://bwired.ca (“Site”), Bwired Technologies Inc and all Bwired branded and related products and services. (“Bwired”, “we”, “us”, or “our”). This Policy describes how Bwired collects, uses, shares, and protects information collected on our Site or through our products and services, as well your choices regarding use, access, and correction of your personal information.

Collected Information

We collect and use personal data only as it might be needed for us or instructed by you to deliver you our world-class products, services, websites applications (collectively, our “Services”). Your personal data includes information such as:

  • Name
  • Address
  • Telephone number
  • Email address
  • Other data collected that could directly or indirectly identify you.

We collect information so that we can provide the best possible experience when you utilize our Services. Much of what you likely consider personal data is collected directly from you when you:

  1. create an account or purchase any of our Services (ex: billing information, including name, address, credit card number, government identification);
  2. request assistance from our award-winning customer support team (ex: phone number);
  3. complete contact forms or request newsletters or other information from us (ex: email); or
  4. participate in contests and surveys, apply for a job, or otherwise participate in activities we promote that might require information about you.

Information Usage

We may use the information we collect for certain purposes, including the following:

  • Maintain and provide our Site, products, and services
  • Fulfill the purpose for which you provide it
  • Personalize your experience
  • Improve our Site, products and services
  • Develop new products and services
  • Process transactions
  • Improve security
  • Detect and prevent fraud
  • Protect our and our visitors’ safety
  • Analyze and monitor activity on our Site
  • Comply with our obligations
  • Marketing
  • Exercise our rights
  • Enforce our contracts

Information Sharing

We may share your information in certain circumstances, including the following:

With Service Providers and Vendors:We may retain other companies and individuals to perform services for us, and we may collaborate with other companies and individuals with respect to particular products or services (collectively, “Providers”). In doing so, we may share information with these Providers and/or these Providers may collect and process your information. Examples of Providers include data analysis firms (e.g. Google Analytics), customer service and support providers, payment processors, and internet service companies. These companies are authorized to use your personal information only as necessary to provide these services to us.

Legal Compliance & Protecting Rights:In certain situations, Bwired may be required to disclose personally identifiable information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also disclose your personally identifiable information as required by law, such as to comply with a subpoena or other legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. Bwired may be required to disclose personally identifiable information for compliance with applicable laws. In addition, Bwired may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate Bwired; or (iii) to protect the rights or property of Bwired or others.

To Members of the Corporate Family:Bwired may disclose your information to our parent, subsidiaries and other affiliates, and their agents and employees.

Business Transfer:In connection with the potential sale or transfer of Bwired (in whole or in part), Bwired reserves the right to sell or transfer your information (including, but not limited to name, address information, and other information you provided to Bwired) to a third party.

Consent:We may also disclose your personal information to any other third party with your prior consent.

Cookie Policy

Cookies, clear gifs and similar technologies (cookies) are used on our site to personalize content and ads, provide and improve product features and to analyze our traffic on our site, our business partners and authors. As a part of our commitment to upholding a high standard of transparency with our users, we’ve created this guide to explain the tracking technologies we use on our sites.

What are cookies, clear gifs, and similar technologies?

Cookies are a small data file sent to your web browser or mobile device that is stored on your browser cache.

Clear gifs and pixel trackers are tiny graphics with a unique identifier and are similar in function to cookies, and are used to track the movements of web users between pages and websites. They are embedded invisibly on web pages and are about the size of a single pixel.

First party cookies are set by us when you’re visiting one of our sites, and third-party cookies are set by a party other than the website you’re visiting.

Cookies and similar technologies are used for the following purposes on this site.

Strictly Necessary: Strictly necessary cookies help make a website usable by enabling basic functions like page navigation, website security and access to information that requires authentication.

Preferences: These cookies enable storage of information that changes the way a website behaves or looks, like settings for your region.

Statistics: Statistics cookies help us to understand how visitors interact with our websites by collecting and reporting information.

Marketing: Marketing cookies are used for tracking browsing activity and to customize and display ads that are relevant and engaging.

Third Parties: Our business partners and authors use cookies for the purposes described above.

How to manage your preferences and settings?

Please keep in mind that your experience may not be as we intended if you change the standard settings.

Visitors located in the European Union can select their preferences with the preferences panel, and can change their preferences by clearing their cookies, refreshing the page, and selecting their preferences again.

Any interested visitor can learn how to opt-out of third-party cookies by consulting this page, or learn how to change your browser settings:

Contact, questions and changes

We may make changes to the Cookie Policy from time to time and we will take reasonable steps to let our users know about these changes. You can keep track of changes made by referring to the date below.

If you have any questions about our privacy practices, or about how to change your cookie preferences, please contact our privacy champion at [email protected].

Geolocation Data

With your express consent, we may access and track location data from your mobile device in order to personalize results or other content. We do not tie any personally identifiable information about you to any of the location tracking technologies that we use.

Targeted Advertisements

Absent any instructions from you, Bwired may use information you provide to inform you about additional services and products offered by Bwired’s affiliates, Bwired venture companies, Bwired authorized agents, and, where you have consented or where permitted under applicable law, other goods and services providers with whom Bwired has relationships and whose offerings might be of interest to you. Bwired and our third-party partners may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests.

Supplementation of Information

In order to provide certain services to you, we may on occasion supplement the information you submit to us with information from third-party sources (e.g., information from our strategic partners, service providers, or Canada Post). We do this to enhance our ability to serve you, to tailor our products and services to you, and to offer you opportunities to purchase products or services that we believe may be of interest to you.

Security

The security of your personally identifiable information is important to us. We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once it is received. Even though we take precautions to protect the information, no security measures can be 100% secure, and we cannot guarantee the security of your information. If you have any questions about the security of your personally identifiable information, you can contact us at [email protected].

Do Not Track Disclosures

Do Not Track (“DNT”) is a privacy preference that visitors can set in their web browsers. When a visitor turns on DNT, the browser sends a message to websites requesting that they don’t track the visitor. Currently, there is no standardized way to respond to such signals, and we do not respond to such signals at this time. For information about DNT, visit www.allaboutdnt.org

Data Retention

We may retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Visitor Consent

Information that you disclose in a public space, including on any blog, bulletin board, chat room, or website Bwired may host for you as part of your Bwired services, is available to anyone else who visits that space. Bwired cannot safeguard any information you disclose in these locations.

If you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, Bwired will treat that portion of the information as non-confidential and nonproprietary and, except as otherwise expressed in this Policy, Bwired assumes no obligation to protect such information from disclosure. To request removal of your personally identifiable information from our blog or community forum, contact us at [email protected]. In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.

Third-Party Sites

Additionally, the Bwired Site contains links to sites that belong to third parties unrelated to Bwired. Bwired cannot protect any information you may disclose in these sites and recommends that you review the privacy policy statements of those sites you visit.

Transborder Transfer

If you are visiting this Site from a country other than the country in which our servers are located, your communications with us may result in the transfer of information across international boundaries. By visiting this Site and communicating electronically with us, you consent to such transfers.

Access

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personally identifiable information. To request this information please contact us atprivacy@bwiredca.

You may also correct or request deletion of your personally identifiable information by contacting us at [email protected]. We will respond to these requests within a reasonable timeframe.

Children

Our Site, products, and services are not directed to children, and we do not knowingly collect personally identifiable information from children under 13. If you believe that a child under the age of 13 has given us personally identifiable information, please contact us at [email protected].

Updates

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If there are any questions regarding this privacy policy, you may contact us:

Bwired Technologies Inc.

283 Duke St W, Suite 301
Kitchener, ON, N2H 3X7, Canada
Phone: (519) 744-7000
[email protected]

Updated 14 June 2019.