MANAGED IT SERVICES
We Go All
Out For You
“Good enough” isn’t in our vocabulary. Bwired is laser-focused on delivering exceptional Managed IT services and solutions.
Growth-Focused Managed IT Services
Bwired offers a range of managed service bundles that provide you with tailored IT solutions aligned to your specific business goals.
what makes us different
Why Choose Bwired?
Support for Businesses
When you partner with Bwired IT Managed Services you leave the information technology hassles to us so you can do what you do best
Predictable Costs
Our monthly fixed cost managed it support service allows your company to consistently stay on budget and plan ahead without any surprises
Efficient Operations
Maintain peak performance and operational efficiency with industry leading Managed IT Service based in Lambton County backing your business
Cyber-First Solutions
Keep your business protected and running smoothly with Bwired’s enterprise IT security approach, top managed services & managed IT Solutions
Deep Domain Experience
Our experienced team provides guidance on your current IT strategies, helping to align your technology goals with your overall business objectives.
Capacity and Scalability
We can step in during peak periods, assist with special projects, or help you scale your IT capabilities as your business expands.
Fixed Monthly Pricing
Managed service plans to suit your business
- Core
-
Most PopularGrowth
- Enchanced
| Inclusions | Core |
Most Popular
Growth | Enchanced |
| Inclusions | $69 seat/month | $89 seat/month | $159 seat/month |
| Core
Comprehensive and swift IT assistance without the need for onsite visits, saving time and reducing interruptions. Core Plan has 3 hours of included Remote Support, Growth & Enhanced have unlimited Remote Support.
| 3 Hours Included | ||
| Onsite Support
Comprehensive onsite IT assistance without limitations, providing ultimate peace of mind for your IT needs, regardless of where the issue arises.
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| Unlimited Support
Unrestricted IT assistance anytime, anywhere, offering maximum flexibility and support coverage for businesses with dynamic needs.
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| Support Hours
Receive reliable assistance from qualified technicians during business hours on hour Core & Growth Plans or round-the-clock IT support on our Enhanced Plan
| Monday to Friday 8am - 5:30pm | Monday to Friday 8am - 5:30pm | 24 Hours Support - 7 Days a Week |
| Response Times
We strive to address any concerns or issues as quickly as possible, ensuring smooth operations for your business.
| Best Effort Response Times | Guaranteed Response Times | Priority Response Times |
| Staff Onboarding + Offboarding
Seamless transition for new and departing staff, ensuring a consistent IT environment and minimising disruption.
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| Microsoft 365 Administration
Expert management of your Microsoft 365 suite, ensuring optimal setup, security, and performance
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| Cyber Security Awareness Training
Empower your staff with the knowledge to stay safe online, reducing the risk of security breaches
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| EDR/Antivirus - Endpoint Protection
Safeguard your devices against threats, ensuring the security and integrity of your business data
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| Cloud Hosted Email Security
Protect your communications from threats and spam, ensuring safe and efficient email correspondence.
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| Critical Software & Security Updates
Stay updated with the latest patches, ensuring the safety and smooth running of your IT systems
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| Server Performance Monitoring
Constant surveillance of server health and performance to ensure peak server performance, preventing unexpected downtimes and promoting business continuity
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| 24/7 System Monitoring + Alerts
Continuous oversight of your IT systems, ensuring swift detection and response to potential issues
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| Daily Backup Monitoring
Continuous surveillance of daily backup processes to ensure your data is consistently and safely backed up, offering peace of mind and reducing data loss risks
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| Monthly Executive Reports
Stay informed about the health and performance of your IT infrastructure, assisting in decision-making and future planning
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| Standard Operating Environment
A unified computing environment across your organisation that enables consistency across your IT environment, simplifying management, and boosting overall efficiency
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| Keeper Password Manager
Boost security by using a robust tool to manage and store passwords, ensuring employees don't resort to weak or repeated passwords
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| Duo Multi Factor Authentication
Enhance account security by requiring a second form of verification, greatly reducing the risk of unauthorised access
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| DNS Filter Internet Protection
Safeguard your network from harmful or inappropriate websites, ensuring a secure and productive online environment for your staff
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| Essential 8 Assess & Report
A thorough assessment based on the Australian Government’s Essential Eight cybersecurity strategies, ensuring your business aligns with best practices for IT security
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| Monthly Vulnerability Scanning
Regular scans to identify and address potential security vulnerabilities, ensuring the ongoing protection of your business data and systems
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| Threatlocker Application Control
Fine-grained control over which applications can run, enhancing security by preventing unauthorised or potentially harmful software
| Get Started Today | Get Started Today | Get Started Today |
- CORE
-
Most PopularPRIME
- ELITE
| Features* | CORE |
Most Popular
PRIME | ELITE |
| Features* | $59-$79 seat/month | $89-$109 seat/month | $139-$159 seat/month |
| Remote Support
Comprehensive and swift IT assistance without the need for onsite visits, saving time and reducing interruptions. Core Plan has 3 hours of included Remote Support, Growth & Enhanced have unlimited Remote Support.
| 3 Hours Included | ||
| Onsite Support
Comprehensive onsite IT assistance without limitations, providing ultimate peace of mind for your IT needs, regardless of where the issue arises.
| |||
| Support Hours
Receive reliable assistance from qualified technicians during business hours on our Core & Growth Plans or round-the-clock IT support on our Enhanced Plan.
| Monday to Friday 8am - 5:30pm | Monday to Friday 8am - 5:30pm | 24 Hours Support - 7 Days a Week |
| Response Times
We strive to address any concerns or issues as quickly as possible, ensuring smooth operations for your business.
| Best Effort Response Times | Guaranteed Response Times | Priority Response Times |
| Staff Onboarding + Offboarding
Seamless transition for new and departing staff, ensuring a consistent IT environment and minimizing disruption.
| |||
| Microsoft 365 / Google Workspace Administration
Expert management of your Microsoft 365 or Google suite, ensuring optimal setup, security, and performance.
| |||
| Cyber Security Awareness Training
Empower your staff with the knowledge to stay safe online, reducing the risk of security breaches.
| |||
| EDR/Antivirus - Endpoint Protection
Safeguard your devices against threats, ensuring the security and integrity of your business data.
| |||
| Cloud Hosted Email Security
Protect your communications from threats and spam, ensuring safe and efficient email correspondence.
| |||
| Patch Management
Process that involves identifying, acquiring, installing, and verifying updates to address software and system vulnerabilities and enhance functionality.
| |||
| Critical Software & Security Updates
Stay updated with the latest patches, ensuring the safety and smooth running of your IT systems.
| |||
| Server Performance Monitoring
Constant surveillance of server health and performance to ensure peak server performance, preventing unexpected downtimes and promoting business continuity.
| |||
| 24/7 System Monitoring + Alerts
Continuous oversight of your IT systems, ensuring swift detection and response to potential issues.
| |||
| Daily Backup Monitoring
Continuous surveillance of daily backup processes to ensure your data is consistently and safely backed up, offering peace of mind and reducing data loss risks.
| |||
| Monthly Executive Reports
Stay informed about the health and performance of your IT infrastructure, assisting in decision-making and future planning.
| |||
| Standard Operating Environment
A unified computing environment across your organization that enables consistency across your IT environment, simplifying management, and boosting overall efficiency.
| |||
| Password Manager
Boost security by using a robust tool to manage and store passwords, ensuring employees don't resort to weak or repeated passwords.
| |||
| Multi Factor Authentication
Enhance account security by requiring a second form of verification, greatly reducing the risk of unauthorized access.
| |||
| DNS Filter Internet Protection
Safeguard your network from harmful or inappropriate websites, ensuring a secure and productive online environment for your staff.
| |||
| NIST Cyber Security Framework
A thorough assessment based on NIST Cyber Security Framework, ensuring your business aligns with best practices for IT security.
| |||
| Monthly Vulnerability Management
Regular scans and mitigation of vulnerabilities to identify and address potential security vulnerabilities, ensuring the ongoing protection of your business data and systems.
| |||
| Threatlocker Application Control
Fine-grained control over which applications can run, enhancing security by preventing unauthorized or potentially harmful software.
| |||
| Managed Detection and Response (MDR)
24/7/365 continuous monitoring, advanced threat detection, and rapid incident response capabilities to protect organizations against emerging security threats.
| Get Started Today | Get Started Today | Get Started Today |
* Conditions may apply
Need Managed IT Services?
Let’s talk and find the perfect
solutions for your business
We Do the Right Thing, Always
We understand that technology is core to your business. That’s why we take this responsibility seriously. It’s not always easy, but it’s what’s right. We have your back, and if anything ever goes wrong, we’ll be right there with you.
We Value Quality Relationships
Our success and winning culture are based on trusting, mutually respectful relationships between our peers, clients, and partners. Foundational to this is the fundamental appreciation for solid relationships amongst everyone we work with.
OUR CLIENTS
Trusted By Many
Our track record shows that we do what we promise.
Facing any of these challenges?
Common MSP challenges
Current IT company takes long to respond
Prompt and professional IT support is what makes us stand out from other MSPs. We understand that having your technology working is imperative. Our team of dedicated and knowledgeable professionals are ready to meet your needs 24/7 and provide solutions to all your IT issues.
We’ve outgrown our existing IT company
With over 20 years of experience, we not only take pride in successfully and proactively managing our clients’ technology with our team of experts, but we also assist companies in getting to the next level of their business through expert and strategic guidance of their IT operations.
Systems are slow and we frequently experience downtime
Bwired will significantly reduce downtime by implementing proactive maintenance and monitoring services, providing round-the-clock support, and developing a disaster recovery plan. Our team of experts can quickly identify and resolve any technical issues that arise, minimizing the amount of time that systems are offline. In addition, we will ensure that systems are kept up-to-date with the latest software and security updates, reducing the risk of downtime caused by vulnerabilities or compatibility issues.
Worried our network is not secure and our sensitive information is not protected
Our Cybersecurity stack offers a comprehensive suite of advanced solutions to secure and protect your environment. We will implement network security solutions, such as firewalls, intrusion detection systems, and encryption technologies, to keep sensitive information safe from cyber criminals. We will also monitor systems around the clock, detecting and responding to potential threats in real-time. In addition, we will implement backup and disaster recovery solutions to ensure that critical data is protected in the event of a disaster or data loss. We also provide training and education for employees on best practices for data security, helping to reduce the risk of human error and accidental data breaches.
Company expanding to multiple locations
Bwired will help your business expand to multiple locations by providing centralized IT management and support. We can implement and manage a unified IT infrastructure across multiple locations, reducing the complexity and cost of maintaining separate IT systems in each location. Additionally, we can provide remote monitoring and management services, allowing us to quickly identify and resolve any issues that arise, no matter where the problem occurs. We can ensure that your IT systems are standardized and consistent across all locations, providing a better user experience and reducing the risk of downtime.
We Value Our Relationships
Reviews from our clients
Experience Award Winning IT, Web Dev & Cyber
Start building a better business today! Connect with one of our expert technology support specialists. We’ll help you harness top-tier Managed IT Services and technology solutions to fully understand and transform your business.
Let’s connect now!
