Statement on COVID-19 (Coronavirus)

Last Revised: March 16, 2020

To Our Employees And Customers

With the growing global concerns around COVID-19 (Coronavirus), we want you to know that the health and safety of our employees and customers is our top priority, and we are following the advice of the Region of Waterloo Public Health authority at all times.

Our current health and safety measure include:

Enhanced cleaning and sanitizing protocols in all our office, with particular focus on high traffic and high contact areas.
Increased communications with our customers, partners and employees on important health and safety measures.
Moving in-situ seminars and personal client visits to online meetings through our web confererence tools.
Voluntary quarantine of 15 days for employees who feel ill.

Continued Operations

At this time, our plan is to stay open for operations unless mandated otherwise from Region of Waterloo Public Health. We realize that it is very important that we stay informed and up to date with the Region of Waterloo Public Health and we will continue to re-evaluate as the situation develops. We would also like encourage everyone that feels healthy to attend work if they feel are comfortable doing so.

Symptoms and treatment

Symptoms range from mild – like the flu and other common respiratory infections – to severe, and can include:

fever
cough
difficulty breathing

There are currently no specific treatments for coronaviruses, and there is currently no vaccine that protects against coronaviruses. Most people will recover on their own.

You should:

drink plenty of fluids
get rest and sleep as much as possible
try a humidifier or a hot shower to help with a sore throat or cough
stay home if you are sick
If you need immediate medical attention you should call 911 and mention your travel history and symptoms.

How to protect yourself

Coronaviruses are spread mainly from person-to-person through close contact, for example, providing care for a person with COVID-19 in a household or health care setting or coming into direct contact with infectious body fluids of a person with COVID-19.

Everyday actions can help prevent the spread of germs and viruses like COVID-19:

Wash your hands often with warm water and soap or an alcohol-based hand sanitizer
Avoid contact with people who are sick
Stay home when you are sick
Sneeze and cough into your sleeve
Avoid touching your eyes, nose, and mouth

Face masks are not recommended for the general public, except for people experiencing symptoms and who have been advised to wear a mask by a health care provider.

For more information, please visit the Region of Waterloo Website at https://www.regionofwaterloo.ca/en/health-and-wellness/2019-novel-coronavirus.aspx